Privacy Policy
Last Updated: January 20, 2025
Pacific Integrated Seattle ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
Personal Information: When you request a security assessment or contact us, we may collect:
- Name
- Phone number
- Email address
- Property type and address
- Business name (if applicable)
- Details about your security needs
Automatically Collected Information: When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule security assessments
- Provide quotes and information about our services
- Install, maintain, and support your security systems
- Send important updates about your service
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Partners: Deep Sentinel and other technology partners necessary to provide monitoring services
- Law Enforcement: When required by law or to protect safety
- Service Providers: Third parties who assist with our operations (e.g., payment processing, email services)
4. Security Camera and Monitoring Data
If you become a customer with active monitoring services:
- Video footage is processed by Deep Sentinel's monitoring center
- Footage may be shared with law enforcement during active incidents
- Recorded footage is stored securely according to your service plan
- You maintain ownership of footage from your property
For details on how Deep Sentinel handles monitoring data, please refer to their privacy policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure storage systems
- Limited access to personal information
- Regular security assessments
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Pacific Integrated Seattle
4601 Airport Way South
Seattle, WA 98108
Phone: (425) 230-4146