Add Users to Your System | Deep Sentinel Help Center | Seattle
Account Management

Add Users to Your System

Give employees, managers, or family members access to view cameras and manage your Deep Sentinel security system in the Seattle area.

1

Understanding User Permissions

Before adding users, understand the permission levels available:

Admin

Full access to all features including camera viewing, settings changes, user management, and billing. Best for business owners or property managers.

Viewer

Can view camera feeds and event history, but cannot change settings or manage other users. Ideal for employees who need monitoring access only.

Recommendation: For Seattle businesses, we recommend limiting Admin access to owners/managers and using Viewer access for general employees.

2

Navigate to User Profiles

To manage users on your account:

  1. Open the Deep Sentinel app
  2. Tap Settings (bottom right)
  3. Tap Account
  4. Tap User Profiles
User Profiles screen showing list of users
3

Add a New User

To invite a new user to your account:

  1. Tap the Add Profile button at the bottom of the screen
  2. Enter the new user's email address
  3. Select their permission level (Admin or Viewer)
  4. Tap Send Invitation

The new user will receive an email invitation to download the Deep Sentinel app and create their account. Once they accept, they'll have access to your system.

Note: Make sure to share your Safe Word with new users so they can verify their identity if guards question them on camera.

4

Edit or Remove Users

To modify an existing user's access:

  1. Find the user in the Profiles list
  2. Tap Edit next to their name
  3. Change their permission level or remove them entirely
  4. Tap Save to confirm changes

When an employee leaves: Always remove their user profile promptly to maintain security at your Seattle property. They will immediately lose access to camera feeds and system controls.